Shipping

 

SHIPPING RATES WITHIN CANADA 

We offer free shipping on all orders over $125 before tax within Canada. 

Shipping Method

Cost Package Tracking Expected Arrival Customs & Duties Signature Required?

Canada Post

 $9.95 for orders under $125 before tax Yes 3 to 6 business days None. We are located in Canada, so the only fees you pay are the ones you see upon checkout.   Yes

Expedited Shipping

Additional $25 Yes 1 to 2 business days
None. We are located in Canada so the only fees you pay are the ones you see upon checkout.  
Yes


 All shipping fees are non-refundable. Shipping times are estimated and start from the date the order has been shipped out.

 

CHANGE OF ADDRESS

We are not able to change a shipping address after an order has been processed. Additionally, we are unable to redirect a delivery once it has shipped out.

 

REFUSED PACKAGE/WRONG ADDRESS

In the event that an order is sent back to us due to the package being refused or undeliverable for any reason, you will be charged the return shipping fee. Once the package is in our possession, we will contact you to determine how you would like to proceed.

 

SHIPPING DELAYS

All orders will be shipped out within 48 hours from the date the order is placed. Some delays in shipping may occur due to unforeseen circumstances. We are not responsible for any shipping delays.

 

TAXES AND DUTIES

Taxes are determined at time of checkout depending on the destination of the package.

You will be charged according to your provincial tax rate shown at time of checkout. There are no additional taxes or duties charged to you upon delivery. The price shown at time of checkout is your final price.

 

SHIPPING RATES INTERNATIONALLY 

We ship to the USA only. If you would like to place an international order and live outside of the USA, please contact us and we will do our best to accommodate you.

 

Shipping Method

Cost

Tracking

Expected Arrival

Customs & Duties

Signature Required?

Canada Post/USPS

$19.95

Yes

5-21 business days

You are responsible to pay your state taxes and any applicable duties. 

Yes

 

All shipping fees are non-refundable. Shipping times are estimated and start from the date the order has been shipped out.

 

CHANGE OF ADDRESS

We are not able to change a shipping address after an order has been processed. Additionally, we are unable to redirect a delivery once it has shipped out.

 

 

REFUSED PACKAGE/WRONG ADDRESS

In the event that an order is sent back to us due to the package being refused or undeliverable for any reason, you will be charged the return shipping fee. Once the package is in our possession, we will contact you to determine how you would like to proceed.

 

SHIPPING DELAYS

All orders will be shipped out within 48 hours from the date the order is placed. Some delays in shipping may occur due to unforeseen circumstances. We are not responsible for any shipping delays.

 

TAXES AND DUTIES

Orders shipped to the U.S.A are not subject to any sales tax upon checkout. You will be charged sales tax according to your state when the item/items are delivered. If any duty is incurred, you will be charged as well.


ORDERING AND PAYMENT

ORDER PROCESSING

All orders will be shipped out within 48 hours from the date the order is placed. You will receive a tracking number by email once the order has been shipped. 

 

ITEM AVAILABILITY

We do our best to ensure that all items on the website are in stock. However, some discrepancies do occur and some items can in fact be sold out. In the event that an item you have purchased is sold out, we will notify you within 24 hours through email and refund the amount for the item to the original method of payment.

 

CHANGING YOUR ORDER

Once an order has been submitted we are unable to make modifications to size, colour, etc. If you need to cancel your order, please contact us ASAP and we will do our best to accommodate your request.

 

CURRENCY

All orders will be charged in Canadian dollars.

 

ACCEPTED FORMS OF PAYMENT

We accept VISA, Mastercard and American Express.